Customer Services and Information
Quality Value and Service
It's our aim to provide our customers with quality underwear and swimwear backed by excellent service along with low prices.
So many customers tell us how delighted and relieved they are, to at last find a company that really does listen to what they want. After years of trawling the shops and time searching the internet for the right styles and sizes at affordable prices, many men can't believe their luck when they discover that we have a comprehensive range of men's underwear consisting of briefs, boxer shorts, thongs and g-strings, and also a complementary range of men's swim briefs, swim thongs, swim shorts and beachwear including our famous Tan Through swimwear for both men and women. Plus they are all delivered promptly direct to your door. Not only that, but we also offer a full, money back, guarantee of satisfaction. If you aren't happy with any item, for any reason, simply return it and exchange for another item or we will refund your money.
It's all part of our service. The fact is, we never stop trying to please. Every new collection brings fresh designs and innovations in fabrics, colours and features. Every taste is catered for from traditional briefs and boxers to thongs, g strings and mini briefs for the more adventurous.
Guarantee
We value your custom and our aim is to please you. We guarantee the merchandise is well manufactured using only top quality materials and sourced from reputable suppliers. However, if for any reason you are not entirely satisfied, you may return the goods to us in a new unworn condition within 14 days and we will exchange them or if you prefer, refund your money.
Privacy
BlueItaly will not rent, sell or distribute your personal details to any third party except as necessary for normal business relations e.g. we may give your address to the post office to allow them to deliver your goods. We are committed to the privacy of all its customers. When ordering from us we may use personal information for marketing purposes but if you prefer for us not to send these to you please advise us of this.
Delivery Shipping Charges
Royal Mail international tracked and signed for.
A signature is required upon delivery.
Europe, for countries within the EU, allow 5-7 working days.
US - If you are purchasing from the US, please use the Euro currency for purchasing, thank you.
Please contact us if you require a faster over seas delivery.
Prices are in Euro and differ according to geographical areas!
Zone 1, Zone 2, Zone 3.
Weight per zone:
Men's tan through swimwear or ladies single items: under 100 g
Zone 1 and US and Canada €9,55
Ladies or mens tan through swimwear, one or two piece bikini: from 100 - 250 g
Zone 1 and US and Canada €11,75
ZONA 1 - Zone 1
EUROPE: Albania, Andorra, Austria, Belgio, Bielorussia, Bosnia Erzegovina, Bulgaria, Ceca (Rep.), Città del Vaticano (*), Croazia, Danimarca (Faroer), Estonia, Finlandia, Francia, Germania, Gibilterra, Gran Bretagna, Grecia, Irlanda, Islanda, Italia, Iugoslavia (Serbia-Montenegro), Lettonia, Liechtenstein, Lituania, Lussemburgo, Macedonia, Malta, Moldava, Monaco (Principato), Norvegia, Paesi Bassi, Polonia, Portogallo (Azzorre, Madeira), Romania, Russia, San Marino(*), Slovacchia, Slovenia, Spagna (Canarie, Ceuta, Melilla), Svezia, Svizzera, Turchia, Ucraina, Ungheria
ZONA 2 - Zone 2
AFRICA: Africa del Sud (Bophuthaswana, Ciskei, Transkei, Venda), Angola (Cabinda), Ascensione, Benin, Botswana, Burkina Faso, Burundi, Cameroun, Capo Verde, Centrafricana, Ciad, Comores (Anjouan, Mayotte, Moheli), Congo (Brazzaville), Congo Rep. Democratica (ex Zaire), Costa d'Avorio, Eritrea, Etiopia, Gabon, Gambia, Ghana, Gibuti, Guinea, Guinea Bissau, Guinea Equatoriale (Bioko, Mbini), Kenya, Lesotho, Liberia, Madagascar (Nossi-Bè, S.ta Maria, Kerguelen), Malawi, Mali, Mauritania (Lagouéra), Mauritius (Rodriguez), Mozambico, Namibia, Niger, Nigeria, Reunion, Rwanda, S. Elena, S. Tommaso e Principe, Senegal, Seychelles, Sierra Leone, Somalia, Sudan, Swaziland (Ngwane), Tanzania (Zanzibar), Togo, Tristan da Cunha, Uganda, Zambia, Zimbabwe
ASIA: Afghanistan, Arabia Saudita, Armenia, Azeirbaijan, Bahrein, Bangladesh, Bhutan, Brunei Darussalam, Cambogia (Kampuchea), Cina (Tibet, Hong Kong, Macao), Corea del Nord, Corea del Sud, Emirati Arabi Uniti (Abu Dhabi, Ajman, Dubai, Fujairah, Ras al Khaimah, Sharjah, Umm al Qaiwain), Filippine, Georgia, Giappone (Ryu-Kyu), India (Andamane, Laccadive, Nicobare, Sikkim), Indonesia (Borneo indonesiano, Celebes, Giava, Irian Occ., Molucche, Sumatra, Timor Indon.), Iran, Iraq, Kazakistan, Kirghizistan, Kuwait, Laos, Malaysia (Sabah, Labuan, Sarawak), Maldive, Mongolia, Myanmar (Birmania), Nepal, Oman, Pakistan, Qatar, Singapore, Sri Lanka, Tadjikistan, Tailandia, Taiwan (Formosa), Timor Orientale, Turkmenistan, Uzbekistan, Vietnam, Yemen (Socotra)
AMERICA: Antigua e Barbuda, Antille Olandesi (Bonaire, Curacao, Saba, S. Eustachio, S. Martino), Argentina (Orcadi del Sud, Terra del Fuoco), Aruba, Bahamas, Barbados, Belize, Bermude, Bolivia, Brasile, Canada (Terranova), Cayman, Cile (Is. Pasqua), Colombia, Costarica, Cuba, Dominique, Dominicana, El Salvador, Ecuador (Galapagos), Falkland (Malvine), Georgia del Sud, Giamaica, Grenada, Groenlandia, Guadalupa (Desirade, S. Maria Galante, S. Bartolomeo, S. Martino), Guantanamo Bay, Guatemala, Guyana, Guyana Francese, Haiti, Honduras, Martinica, Messico, Midway, Montserrat, Nicaragua, Panama, Paraguay, Perù, Portorico, S. Cristoforo, S. Kittis (Anguilla, Nevis), S. Pierre e Miquelon, S. Lucia, S. Vincenzo (Grenadine), Stati Uniti d'America (Alaska, Aleutine, Haway), Suriname, Trinidad e Tobago, Turques e Caiques, Uruguay, Venezuela, Vergini Britanniche (Tortola), Vergini U.S.A.
ZONA 3 - Zone 3
OCEANIA: Australia (Tasmania, Cocos-Keeling, Christmas, Norfolk), Caroline, Christmas-Natale (Is. Oceano Pacifico), Cook (Aitutaki, Atiu, Hervey, Mangaia, Mauke, Mitiaro, Rarotonga), Fanning e Washington, Figi, Guam, Kiribati, Marianne, Marshall, Nauru, Nuova Caledonia (Belep, Chesterfield, Futuna, Huon, Lealtà, Pini, Surprise, Wallis, Walpole), Nuova Zelanda (Chatam, Danger, Kermadek, Manihiki, Niue-Savage, Penrhyn-Togareva, Pukapuka, Rakahanga, Suwarrow, Tokelau), Nuova Guinea-Papua (Ammiragliato, Bismark, Bougainville, Nuova Irlanda), Palaos, Phoenix, Pitcairn, Polinesia Francese (Clipperton, Gambier, Marchesi, Società, Sottovento, Tahiti, Tuamotu, Tubai), Santa Croce, Salomone, Samoa Neozelandesi (Savai, Upolu), Samoa U.S.A. (Manua, Pago Pago, Tutuila), Tonga (Amici), Tuvalu, Vanuatu (Banks, Torres), Wake
Exchanges and Returns
We are always happy to exchange or refund on any items for any reason, please return within 14 days of receipt if possible.
If you need to return or exchange any item please be sure to obtain a proof of posting certificate from your post office, just in case the package fails to reach us. All postage costs for returned items will be for the customer.
Payment Methods
We accept all payments made through PayPal, with Visa, Mastercard, etc.
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